“I am extremely disappointed with how unprofessional the host handled our booking. We tried contactin”
I was utterly let down by the host’s lack of professionalism. We reached out long before check‑in using the contact details she gave, but got nothing back. We thought she might be unavailable or asleep, yet she still didn’t reply the next day. No communication, no check‑in instructions, no explanation, no apology for the hassle. We only got a partial refund, even though the whole problem stemmed from her failure to communicate. This caused needless stress and inconvenience. I expect a full refund and hope this issue is fixed so future guests don’t suffer the same fate. I would not recommend booking with this host.
Cuaycongمنذ 3 أشهر