Dwarka Palace Luxury Rooms, Madurai - Trichy Bye Pass

The room looked nice, but the service left a lot to be desired.

Harish·منذ 11 شهرًا

“Never ever to stay in this hotel at all.”

We were told the hotel couldn’t operate because it had no license, and the building was in bad shape. They first claimed foreigners weren’t allowed, then denied the license, and a few hours after check‑in they asked us to leave. I had to find a more expensive hotel on the spot, and this was the worst experience I’ve ever had.

Sengodan·منذ سنة

“Horrible and disgusting...”

I found the hotel disgusting and the staff awful. After booking, I called to confirm a smooth check‑in, but they had a price discrepancy. Customer support assured me no extra charges would appear. The next morning, a commotion erupted at reception: existing guests couldn’t get water or toilet service for hours. They also refused my reservation, demanded five times the cost, and claimed they wouldn’t accept any bookings.

Sd·منذ سنتين

“Unclean hotel with contaminated water”

The location was convenient for travel. 1. Water was contaminated with mossie and no action was taken even after repeated complaints. The safe was so rude and mentioned he can not do anything about it if the water is contaminated. No action was taken in the evening and also in the morning

Rajkumar·منذ سنتين

“I don't encourge FOR anyone”

The place was overpriced, no good service, and overall not worth staying.

David·منذ سنتين