“Great value hotel!”
The value this hotel offers is outstanding. I had a one‑night layover in LA, took the free shuttle from the airport, arrived a couple of hours early before check‑in, and a room was already ready. I also had a couple of packages delivered there and the concierge was super nice and stored them for me. The next day I had a lot of time before my night flight, so I went out shopping after checkout and they kindly stored my luggage until I returned. When I came back I still had an hour to wait, so I relaxed in their huge lobby, which is very comfortable and has power plugs conveniently placed. After that I took the free shuttle back to the airport. All these services are usually normal in hotels, but it always feels like they want you gone quickly; I never felt that here. All the staff are super kind and helpful, so I’ll definitely come back. I did notice some maintenance issues with the rooms, but nothing seemed like a deal‑breaker, and the great service more than makes up for it.
Andrea·منذ 3 أسابيع