Volley Hotel Istanbul

“Wir haben uns wohlgefühlt. Alles sehr sauber. Frühstück war gut.”

The room was larger than in other accommodations. There is no metro station nearby.

Ünal·منذ 3 أسابيع

Cleaning was not daily, water was not provided for the first three days of our stay, the bedding wasn’t changed, and toiletries were not supplied. Disappointed.

Farida·منذ 3 أسابيع

The Volley hotel had super friendly staff, clean and comfortable rooms, a hearty breakfast buffet, and was very centrally located. Nothing else to add.

Derya·منذ 3 أسابيع

“Я разочаровано тем, что руководство отеля обманывает клиентов”

I booked four rooms for seven people through Booking, but when we arrived they told me only three rooms were reserved. It turned out they had made a mistake. We had to scramble to find lodging for the seventh person because all rooms were occupied. I asked for a refund for one room that was not provided, which was 407 € for five days. They promised to resolve it, but after five days of staying we never got the money back. The hotel management said they had submitted a request to Booking, but when the money still wasn’t returned I filed a complaint with Booking and discovered the hotel had not notified them of the issue. They simply lied to me, which is unacceptable. I am very disappointed that a hotel of this level deceives its guests.

Farida·منذ 3 أسابيع

“Wel aan te raden.”

The place was clean, well sound‑proofed, and there was a parking garage. We had booked two single beds, but on the first night we received a double bed. No other room was available. The next day, upon request, we were given a room with two single beds.

Gonul·منذ 4 أسابيع