“Pagues hotel de luxe. Reps serveis de camping barato”
The place is spectacular, an old farmhouse in the heart of Empordà, well preserved with many corners to enjoy. The outdoor area is very cool, with large gardens and sofa zones to relax, a real treat. Most of the staff are attentive and friendly. But when we arrived we discovered that both electric car spots were taken, one by a non‑electric car. We mentioned it at reception and the man who attended us was completely indifferent, setting the tone for the whole stay. The rooms are not terrible but cramped and could be improved a lot. The TV is a cheap monitor with only a few terrestrial channels, no streaming. The pool is pretty but very old and needs updating. Even worse, the furniture and surrounding services are low‑quality plastic, a bar with irregular hours, etc. Breakfast is ridiculous—disorganized, neglected, like a cheap pension. Dinner at the restaurant follows the same pattern: not terrible but far from its price. We didn’t use the spa; it was dark, unwelcoming, and, like the rest of the facilities, looked like it was left frozen for 30 years. The hotel seems aimed at families with small children, who actually have plenty of space to play. If you want calm, silence, and a bit of relaxation, it’s the worst option. The hotel even encourages “playtime” with toys, toy cars, etc., in various areas. Prices for everything—from the room to meals to bar drinks—are outrageous. You’d pay what you’d pay at a luxury hotel, but here you’re charged 3 or 4 extra levels for the service offered. Overall, it feels like a hotel with huge potential, looking great from the outside and in a prime location, but managed in the worst possible way, with apathy, completely alien to the guests, and only thinking about immediate profit.
Robertمنذ شهر