Serapi Hotel

The hotel is within walking distance of the city centre. The room was poorly maintained – for example, half of the light switch was painted over. The floor was only moderately repaired, the ceiling hung at an angle, and there was dust coming out.

Hein·منذ شهر

“good environment..good service.”

The fried chicken was tasty. Nothing else to say.

Ernyza·منذ 3 أشهر

Nothing really positive. The room wouldn’t unlock, there was no lock in the toilet, and the TV didn’t work.

Miraanesh·منذ 3 أشهر

“Ich würde abraten, dieses Hotel zu buchen.”

A staff member was very friendly and helped us find bus schedules and even ordered a grab for very early in the morning. The lady at the restaurant was also friendly but did not understand English well. The hotel is very old; the beds were okay, but overall it was not clean, there was mould everywhere, especially in the bathroom, and droppings from small animals on the windowsill.

Momo1sn·منذ 3 أشهر

“The facilities could do a little upgrading, thanks.”

Staff were friendly and attends to request promptly. location : quiet surrounding & not too far a distance to town center. However, beddings and bath towels were not made up or changed after 2 nights, I've booked for 4 nights. When checked with reception, they said upon request. But the key card with note said 'will clean after 2 nights'. Please update all notices, thank you. Hairdryer is in poor condition - blows for 10 secs then 'died'

Esther·منذ 3 أشهر