“Enttäuschend”
When we arrived, the staff welcomed us warmly and explained everything. I didn’t realize that the dive centre wasn’t free to choose, but because the hotel’s own centre was full, they kindly let me dive at a centre I picked for the next day. When we checked out early, the hotel manager was very friendly and helpful, returned the outstanding amount, and was the nicest person in the whole hotel! The property is great with a sea view.
Unfortunately, we didn’t enjoy the stay at all and moved to another hotel after two days. The hotel doesn’t deliver on its promises. It’s old, dirty, and the staff are very reserved, which left a bad impression. We found ants in the room, the bathroom looked like a prison, there was no truly hot water, the kettle had scorch marks and was broken, and there was mold and strange spots everywhere (in the bed, on the walls). When we tried to change rooms, the receptionist said they were fully booked and it wasn’t possible, even though only about five couples were in the entire hotel. The hotel was almost empty all day, and the staff were just sitting around on their phones even though the place could have used more work. After two days, we switched to another hotel. It’s a shame because the hotel has potential if some love were put into it.
Mesaruga·منذ 4 أسابيع