“Wouldn't want to start again”
The staff were friendly. The water was cold, there were roaches, the trash wasn’t taken out, and there were no fresh towels.
Jenniferمنذ شهرين
لحظة من فضلك…
★★·White Plains·3.5
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Located in the heart of White Plains, New York, the Central Motel Courtyard offers free Wi-Fi and a 24-hour front desk. This motel is 2 miles from the Westchester shopping centre and features rooms with a TV, air conditioning, and en suite bathroom. Free coffee, tea, and water are provided. A free electric vehicle charging station and variety of dining options are available nearby.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The staff were friendly. The water was cold, there were roaches, the trash wasn’t taken out, and there were no fresh towels.
Jennifer·منذ شهرين
The location was fine. The motel needs a full renovation; the Fire Marshal should shut it down. The smoke detector in our room had been removed, creating a major safety risk. The bathroom door was chewed up by a dog that must have been left inside, and the shower booth needs re‑tiling. We paid $142 for a place that was not worth it; even $10 would have been too much. The condition and quality were grossly overpriced. We’ve never stayed in a place like this. Inspectors should verify the conditions of the listed properties. We feel cheated and deserve a full refund for this horrible stay. See the photos.
Robert·منذ شهرين
The place reeked of smoke, only two pillows and two towels were provided, the curtains were unattractive, the price was fair but I wouldn’t come back.
Andon·منذ 3 أشهر
Nothing good to mention. This is the most disgusting hotel I’ve ever stayed in. The advertisement for this property is a joke for the money charged. I want to lodge a complaint.
Sean·منذ 4 أشهر
I don’t have much to add. I was very disappointed. I booked a room with one king bed, but I wasn’t told that my room had been changed. Only when I entered the room did I realize I had been assigned a room with two full beds instead of the king bed I reserved. I don’t understand how a room type can be confirmed and reserved in advance, yet not be available at check‑in. Had I been informed beforehand, I would have had the chance to discuss other options. The replacement room (Room 420) had a connecting door to the neighboring room (Room 418), which caused a major noise problem. The guests next door were extremely loud well into the night. At about 2:30 AM we called the front desk and asked if they could contact the neighboring room and address the noise. Nothing changed. As a result, we couldn’t sleep for most of the night and did not receive the room type or quality of stay we paid for. Between being assigned a different room without notice and the unresolved noise disturbance, this experience fell far below expectations. Because of these issues, I am requesting a refund or appropriate compensation for this stay.
Campos·منذ 5 أشهر