The Close Airport

“Misleading listing, dirty conditions, and completely unsuitable for elderly or disabled guests.”

Nothing. I did not step inside or stay at the property due to false listing information and unacceptable conditions. The listing information is completely misleading and incorrect: 1. Accessibility Issue: There are stairs that were not mentioned, making it unsuitable for my elderly and disabled family members. 2. Shared House: It was not disclosed that this is a shared house with other strangers living inside. 3. Cleanliness & Surrounding Area: The property and surrounding area are dirty with ongoing construction outside. 4. Insects & Smells: The rooms had a bad smell, insects, and a huge spider. I informed the property immediately that I would not stay, only went up to check the rooms, made a formal complaint to , and left immediately to stay at another hotel. I am demanding a full refund and the return of my security deposit

Alshammari·منذ شهر

“scam”

We couldn’t find the hotel at all and ended up staying on the airport floor for the night. The hotel’s location was hard to locate, the surrounding area was very rundown, and the contact person was unhelpful—English was her second language and there was a lot of background noise. I felt the whole situation was a scam and she did nothing to help; was this a real hotel or just a scam?

Susan·منذ شهر

It’s close to the airport.

Godbold·منذ شهر

I was happy to be close to the spot I wanted, but the blinds on room 1 need fixing because they let you see into the car park and street, which really hurts privacy.

Franck-loic·منذ شهر

“It would be better to make the place homely n̈ot one small plastic chair and corner table.No hangers”

We were stranded on the street for 30 minutes before 3 pm because check‑in wasn't until then, and we had to pay an extra £50 for the key; there was no toilet paper, no blackout curtains on one night, no TV, and no direct number to speak to management, plus we only got one bath towel for a week. The noise levels were too high and the information we received was confusing.

Mercy·منذ شهر