“Scarsa pulizia”
The location was very convenient for us. The property is on the outskirts. The mattress and pillows were comfortable. We booked three rooms for two nights for a short business trip, with no special needs or expectations—just a clean, functional place. I’m writing this constructively because I think a bit more attention could improve things. Unfortunately the rooms were rather neglected, and the cleanliness was below standard. There was a lot of dust, so we reported it. A gentleman came and wiped the bedhead with a cloth, but didn’t protect or change the linens, so some dust ended up on the sheets, making the fix ineffective. Other details gave us the sense of rough maintenance and cleaning: the bedhead was badly damaged, covered in faux leather that was peeling, and we ended up with fabric fragments stuck to us. The toilet plate was broken, and of the two lamps next to the bed, one was broken and the other had a noticeable dust layer. Having so much dust a few centimetres from the face at night isn’t pleasant. The breakfast also seemed quite sparse and could be improved. I’m not criticizing for the sake of it; I just want to offer a helpful suggestion. I believe that better cleaning, more careful maintenance of the rooms, and extra attention to breakfast could make a big difference for guests.
Francesca·منذ شهر