“Some positives but Wouldn’t recommend. Doesn’t live up to reviewed. Overall disappointing.”
Good things: the location, free beach towels, a hat and sunscreen, on‑site yoga classes, free water refills, and a very good, healthy breakfast selection. The breakfast staff are very friendly, but the reception and dinner staff are not. Room cleaning only occurs every other day unless you request daily; we asked for daily and after the first night they didn’t even change the bed linens. We left some glasses from the pool in the room and they were left there. Reception staff were not friendly; I felt my requests—changing my taxi time and getting new beach towels after the storm ruined ours—were annoying them. They insisted we could only bring plastic glasses for room service drinks, not a normal glass. Three times I picked up a plate at the breakfast buffet and it wasn’t clean. If you want a pool room, specify that you do not want room 127. It’s barely a pool room because it’s in the corner in the shaded area, so it’s really dark and not like the photos. We waited for our room to be ready on the first day and they took me to a shower room to get ready, which smelled damp. Overall, strange smells in the hotel, a bit damp.
Mari·منذ 6 أيام