Talaia Plaza EcoResort Begur

The eco resort was immersive, very quiet, beautiful and comfortable! The staff weren’t very friendly or helpful, and we didn’t receive any guidance about the facilities or amenities.

Carolina·منذ أسبوعين

The location was outstanding. The bungalow’s condition was poor, especially the mezzanine room that was inaccessible for a normally fit person.

André·منذ 3 أسابيع

“to hot”

The place, pool and restaurant were fine. The air conditioning in the tent didn’t work during the hot summer, making it hard to stay inside; this should be disclosed to guests and the listing should state “no air conditioning”.

Fabiana·منذ 4 أسابيع

I was deeply disappointed with the reservation handling and especially the customer service. Working in hospitality, I know how reservations and changes should be managed. I originally booked with breakfast included and paid accordingly. I only requested a date change, yet the room type was altered and breakfast was removed, even though the final price stayed the same. I had verified that the new dates were significantly cheaper, yet the hotel kept my price and stripped services that were already paid for. A date change shouldn’t automatically change the reservation terms or remove a paid service. When I tried to resolve this directly with the hotel, they told me to contact Booking, which was even more frustrating. As a front‑desk professional, I know these issues can be handled in‑house. Instead, the problem was passed to Booking, leaving me to sort it out myself. Eventually, my parents had to pay extra for breakfast that was originally included, negatively affecting their experience. The breakfast service itself was also poor; they were told no one explained how it worked and they discovered on their own that hot food options were available.

Dorokhova·منذ 4 أسابيع

“Talaia Plaza, está bien.”

The staff and pool area were good. The 4‑guest bungalow was very small, its terrace had uncomfortable chairs, and there was no relaxing furniture on the terrace.

Rosales·منذ شهر