“Do not book this place — it is a complete tourist trap.”
Leaving. Do not book this place — it is a complete tourist trap. When we arrived, the reception was unmanned. We had to contact someone via WhatsApp, and instead of being welcomed, we were threatened. They told us we would not receive the key to our room unless we paid for the transfer again — even though we had already paid for it in full. Once we finally gained access to the property, things only got worse. The resort looked completely abandoned and nothing like the photos online. It was in terrible condition and honestly quite shocking to see. Our room was filthy. Nothing had been cleaned. There was dirt everywhere, visible mold, and an overall feeling of neglect. It was a complete mess. The swimming pool looked like it had turned into a garbage dump rather than a place to relax. There was never any staff available to speak to or to file a complaint with. We felt completely abandoned. When we decided to leave early because the situation was unbearable, we were told we would not receive any refund. We essentially lost our money. It was a horrible experience that ruined our vacation — and the worst part is that they simply do not seem to care
Brittمنذ 7 أشهر