Play Phala Beach Rayong

“DIESES HOTEL BRAUCHT DRINGEND HIGYIENE MASSNAHMEN !!!”

I discovered a black‑hair strand in the Thai breakfast buffet on the very first morning, which immediately signalled a serious hygiene issue. The room was infested with poisonous insects or ticks, leaving my skin itching all night, and my five‑year‑old daughter was stung by a toxic bug in our seventh‑floor room, causing a swollen foot that forced an emergency visit to the Klaeng hospital for a four‑day antibiotic course. After just one night we abandoned the place and booked a five‑star hotel; although the manager showed up when we tried to check out, she dismissed my concerns about possible ticks, even though we and three other families had paid for five nights and left after a single night. The reception staff and the two gentlemen at the breakfast restaurant were very friendly, but that doesn’t matter when cleanliness is absent. The sea‑front room was tiny, its balcony cramped with part of the air‑conditioner motor bolted to the floor, which generated heat when the unit ran, and there were no chairs or table, making it far from comfortable.

Emilia·منذ 3 أشهر

The restaurant was excellent and the staff very friendly. The pool was nice, though it needs a renovation. The hotel is separated from the seashore by a continuous line of private houses, so the beach is a 10‑15 minute walk away. To use the dry sauna you must ask for it to be turned on; the wet sauna is not available.

Benchtein·منذ 3 أشهر

“Good location and good price”

The balcony offered lovely views. Breakfast service was prompt and attentive, and because we were among a handful of guests we could make special a‑la‑carte requests. There is no luggage room, but the staff let us store a lot of excess baggage in their back room until we could move it. No toiletries were provided except for a small bar of soap, and the rooms are quite small, so there is no room to open a case larger than hand‑luggage size.

Stacey·منذ 4 أشهر

“ครั้งหน้าขอผ่าน”

The hotel is located on the road. There is no path to the beach and no TV.

Sittipong·منذ 5 أشهر

“Dated hotel, 2 star at best, some of the most pleasant, polite and helpful staff you could wish for made the stay reason”

The staff were exceptional, especially the restaurant team. The AC was poor and I had to ask an engineer to fix it. The room had not been cleaned properly. It is not a beachfront hotel, and once you trek to the beach it is not maintained and sadly full of litter.

John·منذ 6 أشهر