“Ein durchaus nettes Hotel mit bemühten Personal. Leider hatten wir einfach etwas Pech gehabt.”
The location is really good; the town center is within walking distance and the spot works well as a base for trips because many destinations are reachable in a short drive. The staff were friendly and helpful. We especially liked the breakfast, which offered a wide selection including homemade jams, muesli, soft eggs, fresh bread, ham, cheese, fruit, and even tomatoes with mozzarella. It was also handy to get a lunchbox if you’re out before breakfast. The beds and mattresses were very comfortable and not too firm.
We think we just had a bit of bad luck during our stay, hopefully an exception. Our room was set up for only one person upon arrival; the second set of linens, a full set of towels, and a second glass were missing. After we mentioned it, the linens and towels were brought. The towels seemed somewhat worn; one had long threads on several sides and another smelled a bit musty, so it didn’t feel especially fresh. On the penultimate day, both the shower gel and liquid soap were empty. At breakfast, there were two unpleasant incidents: a wimper hair was found in a yogurt, and a wasp was removed from a jam jar and then placed on a plate with the jam spoons instead of being thrown away. Both felt unhygienic and slightly spoiled the otherwise good impression of breakfast. The remote in the room didn’t work at first because it had no batteries; we were told it should have been replaced, and it was fixed right away. The place is a bit noisy, but earplugs or deep sleep can handle that. The breakfast time starts at 08:00, which feels late for a vacation with planned hikes; the lunchbox is a good alternative, but an earlier start would be nicer for hikers. We briefly discussed the mentioned points with staff at checkout.
Lisa·منذ شهر