“Terrible”
There was a possibility for late checkout which was convenient. We arrived at 850 (not because we wanted to arrive that late). Though the buffet was still at disposal, the restaurant staff refused to give us a table, claiming the kitchen closes at 9. They were quite rude in fact. Neither was bar food or room service available with proper dinner/ burgers or anything edible, except for some cold cut leftovers from breakfast they have sent to our room. This is unacceptable for a 4star hotel, specially at this price range. The bar too closed around 10. The hotel is generally furnished with really low quality interior, equipped with cheap furniture and has a very low scale appearance in general, in practice way below 3 star level. The room was worn down, the slide window was stuck, curtains were dirty, plus the terrace was full of bird crap. The pool/spa area is quite sophisticated with nice slides, however everything is quite worn down there as well. I really disliked the fact that they charged us for parking too, though the lot was totally empty. The hotel is just as refined as its owner: providing overpriced services with very low value add at the end of the day
Jordan·منذ أسبوعين