“Péssima experiência: falta de higiene extrema, falta de transparência e péssima estrutura.”
The place was in a nice spot, but I wouldn’t recommend staying because of a host of issues throughout the whole stay: extreme lack of hygiene and room maintenance—when we arrived the room was completely filthy, spider webs everywhere. The bathroom was disgusting: full of sludge, with other guests’ hair, no drainage for shower water, and the toilet had no lid or seat (I have all the photos). To top it off, the host simply removed the mirror from our room while we were out, without any explanation. Wi‑Fi problems: the listing promised free Wi‑Fi, yet it never worked any day of our stay. My husband works online and we were totally hampered by this lack of infrastructure. Breakfast was sparse and unhygienic: they served a very small plate with banana pieces, a strawberry, a thin slice of watermelon, a third of a tangerine and three grapes, plus egg‑bread. The coffee was instant and the water bottle left on the table for making coffee was filthy and grimy. Service and lack of clarity at check‑out: our check‑out was at 12 pm. We asked if we could stay until 3 pm and the host said it was fine, without mentioning any extra charge. At payment time he tried to charge us 50 soles and said “we didn’t understand.” I argued about the wrongful charge and the Wi‑Fi loss, and he agreed not to charge, but told us to leave immediately. Around 12:30 pm we were basically kicked out in a hurry with the excuse that other guests were arriving. If extending the time wasn’t possible, he should have been clear from the start instead of behaving like that.
Natháliaمنذ أسبوع