“Needs new management and staff pronto.”
The room was huge, the bed comfortable, the washroom clean, and there was a balcony with fast Wi‑Fi, a safe box, and a TV. Nobody was ever at the desk, and there were tons of CCTV cameras like in China. There was no electric kettle or microwave, and the large kitchen was always locked with a “no access” sign, which was ridiculous. The price matched other apartments, but I chose this place because of its great reviews. Traffic noise and being just below the flight path of NAP airport after takeoff were noticeable. The safe box and TV seemed unnecessary. Check‑in instructions were sent after several messages on booking and WhatsApp, and there was no response from management from day two. It feels more like an office space converted into rooms for income, and the owners probably don’t stay in Italy. Italian guests received early check‑in and good responses compared to others. It’s more of a hostel with individual rooms for senior locals and dog owners who can’t find long‑term accommodation, which explains the recent lack of reviews. A rude housekeeper from Sri Lanka made passive‑aggressive and then racist comments about my Indian origin. The elevator required a 20‑cent coin, a unique requirement I’ve never seen in Italy. With new management and staff, this could easily be a 9 or 10 given its location, room condition, and everything else.
Shaamanمنذ أسبوعين