“موظف الاستقبال أسلوبه غير مقبول ومستفز”
The staff’s manner was good, but the hotel had a bad odor.
Saeedمنذ أسبوع
★·Makkah·7.9
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Makkah’s مكارم ضيافة البيت واحد offers spacious family rooms with air‑conditioning, private bathrooms, walk‑in showers, refrigerators, free WiFi, TV, electric kettle, and complimentary toiletries. Guests enjoy private check‑in/out, 24‑hour front desk, lift, minimarket, hairdresser, room service, and full‑day security. Located on Ibrahim Al Khalil Road, 95 km from King Abdulaziz Airport, it sits near Makkah Millennium Hotel and the Grand Mosque.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The staff’s manner was good, but the hotel had a bad odor.
Saeed·منذ أسبوع
The service was outstanding; a Saudi employee helped me book and an Egyptian staff member made the process smooth. The room was large, the beds comfortable, and everything was fully equipped with tea, sugar, and clean linens. The bathroom was fully stocked with soap and shampoo. There’s a grocery shop downstairs, the location is close to the Haram, and the price is excellent—please keep it that way. The beds were available but not suitable for us, although they’re usually available. Daily housekeeping was good, the AC needed adjustment, but overall the experience was great and I’ll stay here forever.
Salwa·منذ شهر
Honestly, it was uncomfortable for me; I wish the hotel improved all its services and facilities because the price is very high for what it offers. The Wi‑Fi was weak, the facilities were old, and I was put in a small room because I arrived late. I complained and was moved to another room, but the stay was still uncomfortable. I booked five nights but only stayed three, and the first two nights were in a quadruple room for four people, yet I had to leave early for my Umrah and finish my rituals properly—overall it was very bad and uncomfortable.
Karim·منذ 6 أشهر
Everything was in very poor condition; everything is old and broken, and I only spent one night at the cancelled hotel.
Rahmanuddin·منذ 9 أشهر
The location and quietness were great, and there was nothing else to mention.
Ali·منذ 10 أشهر