SureStay by Best Western Greenville

The breakfast was nothing, the nails were on the bathroom floor, the bathtub was dirty, the ceiling was falling apart, the bed was dirty and tissues were behind it. Gross. The smell was horrific and now I have a bad cough and migraine. I would like a refund.

Paula·منذ شهر

“Avoid! The price says it all. It’s cheap and there is a reason!!!”

Cleaning staff refused to give extra towels at all; I had to hand them dirty ones and they stood in the hallway counting them, only offering replacements even though I asked for extras. I was told they had already given me towels. The bathroom had a lot of black mold, the tub coating was peeling and hard to stand on comfortably, plaster was chipped and littered the bathroom floor, and the hallway carpeting was filthy. Even after thoroughly checking the beds, I have questionable bites on my arm. The AC/Heating did not work past the first night. The breakfast was laughable; the waffles had a strange taste, and after one bite I threw them in the garbage, as if the mix was old or rotten. Beware! I wanted a refund or at least a partial, but management did not understand English well enough to resolve it. Don’t waste your money even though it’s cheap. The place needs a major overhaul and new management.

John·منذ شهر

Everything was perfect.

Michael·منذ شهر

“Wonderful place”

Everything was clean and the staff were friendly.

Maury·منذ شهر

“Definitely would stay again”

The bed was comfy, and fresh towels arrived daily; the staff were extremely friendly, though I wished there were more options for the complimentary breakfast.

Shawna·منذ شهر