Ibis Aguascalientes Norte

“Un detalle hace la diferencia”

I didn’t get a water bottle in the room; if they want to charge for it that’s fine, but it should just be there. I’m not sure whether it was Booking or the hotel, but at first I was told I’d pay on arrival, then a day before I received an email demanding payment because my reservation wasn’t confirmed and that I might arrive after 6 pm, which is unacceptable.

Teresa·منذ 3 أسابيع

“Para una noche está bien por el precio cuenta con lo básico”

It’s okay for a short stay, but the bathroom’s shower door is very uncomfortable.

David·منذ 3 أسابيع

“Decepcionante: Doble cobro, sin devolución desde hace 2 meses”

The place is very well located and everything is practical, but before I was handed the key they told me I had to pay for the stay at the desk because it wasn’t settled. I explained I’d paid via the app and they said the charge probably didn’t go through, so I paid again. I was then double‑charged—once by Booking and once by the hotel—and even after two months they still haven’t refunded me, leaving me with endless delays.

Casillas·منذ شهر

The chef treated me specially by preparing my eggs ranchero every day, but there’s no outdoor smoking area with chairs.

Minerva·منذ شهر

“Regular”

The location is good. There is no water in the rooms.

Marlen·منذ شهرين