San Tommaso Suites & Spa

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Horvath·منذ 5 أشهر

“If you’re thinking about staying here, think twice.”

If you’re considering staying here, think twice. When I arrived on the reservation day, the place was locked; I knocked repeatedly and no one answered, and the contact number was also unresponsive. I had to find another hotel nearby and stay there, even though I’d already paid in advance (I later received a refund from Booking a few days later). Being stranded at night and scrambling for a new place was a total disaster. If I hadn’t had enough credit on my card, I might have ended up sleeping on the street! I had sent a message before arriving to inform them of my arrival time, but they never replied. I had a bad feeling, but I told myself not to worry. Turns out I was right — normally, they would respond.

Fatma·منذ 11 شهرًا