Mercure Shanghai Lujiazui

The location is good and the hotel staff are very supportive.

Dipen·منذ 3 أشهر

The breakfast buffet was carefully prepared and healthy, but the room still smelled of smoke; when I asked the front desk for a change they only sprayed deodoriser and I kept the air purifier running the whole time. The front desk dealt with me in Chinese only by using a translation app.

Hirotaka·منذ 4 أشهر

“Good location”

The location is close to the Metro, the staff are friendly, and the bed is clean and comfortable.

Ben·منذ 5 أشهر

“Perfect”

The laundry room here is top quality, really convenient. That's about all I can say, as the rest of my stay was uneventful, no major complaints or praises.

Chun·منذ 11 شهرًا

“A horror movie, but we paid for it”

We had a disastrous stay here, cutting our 4-night business trip short after just one and a half nights. The place was infested with cockroaches, and when we complained, the hosts suggested they could spray poison - not exactly ideal for a productive work trip. The issues didn't stop there: one bathroom had no hot water, towels and sheets were dirty, there was no toilet paper, and long hair was everywhere.

Petya·منذ سنة