“Gostei , voltaria em nova hospedagem mas há pontos que envio como sugestão a serem melhorados pelo h”
The restaurant serves very good homemade food, the water park, leisure area, and little farm are great for kids, and the chalet rooms are spacious and cozy. The positives outweighed the negatives and I would stay again. Suggestions for improvement: the site’s accessibility is poor (many stairs), which made it hard to move a stroller; elderly and disabled guests would struggle. The all-inclusive plan doesn’t cover drinks—no beverages are included, not even a water bottle in the room. The hotel informed me of this after booking, but it should have been listed. I’d recommend adding non‑alcoholic drinks to the main meals and charging only for alcoholic drinks or extras; at least provide a water bottle per day in the room, or offer filtered water in the baby lounge or event hall. Rooms lack air conditioning, which didn’t affect my stay during the holiday but would be an issue in hot months like January. The kids’ recreation was poorly organized; it was the worst hotel I’ve been to with my kids. They lack control. A wristband system with the child’s name, guardian contact, and family room would help; many hotels do this and it makes recreation more organized. I watched my kids during activities and the monitors were overloaded, confused, and didn’t know who was responsible for which children.
Vitorمنذ 4 أسابيع