The location was perfect, allowing me to easily explore the surrounding area.
The cleanliness of my room, the quality of the food, and the exceptional service all exceeded my expectations.
The staff were incredibly friendly and welcoming
The pool was a great place to relax and unwind.
استخلصته Parley من أحدث 100 من أصل 2,488 تقييماً موثقاً من النزلاء
20 m² · 1 king bed · يتسع لضيفين
The King Room in an additional building provides a pool view and an inner‑courtyard view and is mobility‑accessible. It sleeps two guests on a king‑size bed, includes a safety deposit box, iron with ironing facilities, a desk, a wardrobe, a clothes rack, an electric kettle, a mosquito net, a telephone, and single‑room air‑conditioning with heating, plus free Wi‑Fi and a flat‑screen TV with cable channels. The en‑suite bathroom is equipped with a shower, toilet, hairdryer, bathrobe, slippers, free toiletries, towels and toilet paper.
الأسرّة 8.9/10 · ذكرها 620 ضيفًا
20 m² · 1 king bed · يتسع لضيفين
20 m² · 1 sofa bed · يتسع لضيفين
It has a safety deposit box —.
الأسرّة 9/10 · ذكرها 653 ضيفًا
40 m² · يتسع لضيفين · جناح
The Family Suite‑Non‑Smoking offers garden views and air‑conditioned comfort. It sleeps two on an extra‑large double bed, includes a sofa bed and a crib upon request. A flat‑screen cable TV, a safe deposit box and an electric kettle are provided in the suite.
20 m² · 1 sofa bed · يتسع لضيفين
It has a garden view —.
الأسرّة 9/10 · ذكرها 653 ضيفًا
20 m² · 2 twin beds · يتسع لضيفين
20 m² · 1 king bed · يتسع لضيفين
It has city view and air conditioning —.
الأسرّة 8.9/10 · ذكرها 622 ضيفًا
34 m² · 1 sofa bed · يتسع لضيفين
It has a hairdryer —.
الأسرّة 9/10 · ذكرها 654 ضيفًا
30 m² · 1 extra-large double bed and 1 sofa bed · يتسع لضيفين
It has a balcony —.
الأسرّة 8.9/10 · ذكرها 622 ضيفًا
The beach was outstanding—such soft white sand that even your feet slip off easily, with picturesque birds, a lake, and pines nearby. The pool was very warm, maintaining a comfortable temperature even when the outside heat had faded. Rooms and the area were fairly clean. However, the price‑quality ratio was disappointing; one night cost us almost 100,000, and we expected more comfort and “class.” The bathroom had the cheapest gels and shampoos, the breakfast didn’t reach the expected level, and the kids’ club looked old‑fashioned and somewhat dull.
“Все хуже и хуже сервис”
The food got a lot worse.
Nothing liked; it doesn't match the price. The bed was dirty and there were no bedside tables.
The hotel price doesn't match its quality; 150 000 tenge a day for a tiny room is overkill. I won't go again, even if the price drops, and regret not paying more to stay at Rixos. At breakfast, tables are either all taken or dirty and uncleaned, and utensils take another ten minutes to arrive. On the plus side, the area behind the hotel and the heated pool are great, but that alone won't bring me back. The price is still too high for the quality, and at breakfast the tables are unclean and there's nowhere to sit, plus the utensils take an extra ten minutes. The dining area feels stuffy, likely because the ventilation can't handle the number of guests.
Comfort, the internal grounds, spa, massage, staff attitude, and the restaurant on the 8th floor are all excellent.
The beach was outstanding—such soft white sand that even your feet slip off easily, with picturesque birds, a lake, and pines nearby. The pool was very warm, maintaining a comfortable temperature even when the outside heat had faded. Rooms and the area were fairly clean. However, the price‑quality ratio was disappointing; one night cost us almost 100,000, and we expected more comfort and “class.” The bathroom had the cheapest gels and shampoos, the breakfast didn’t reach the expected level, and the kids’ club looked old‑fashioned and somewhat dull.
The hotel price doesn't match its quality; 150 000 tenge a day for a tiny room is overkill. I won't go again, even if the price drops, and regret not paying more to stay at Rixos. At breakfast, tables are either all taken or dirty and uncleaned, and utensils take another ten minutes to arrive. On the plus side, the area behind the hotel and the heated pool are great, but that alone won't bring me back. The price is still too high for the quality, and at breakfast the tables are unclean and there's nowhere to sit, plus the utensils take an extra ten minutes. The dining area feels stuffy, likely because the ventilation can't handle the number of guests.
“Все хуже и хуже сервис”
The food got a lot worse.
Comfort, the internal grounds, spa, massage, staff attitude, and the restaurant on the 8th floor are all excellent.
Nothing liked; it doesn't match the price. The bed was dirty and there were no bedside tables.
