The hotel is excellent, the room is clean, and the staff are friendly and courteous; I’ll definitely return.
Irinaمنذ أسبوعين
لحظة من فضلك…
★★★·Astana·7.7
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أو اكتبها ببساطة: «حوالي يوم 20، ثلاث ليالٍ»
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The PORT INN Hotel in Astana offers family rooms with air-conditioning, private bathrooms, and free WiFi in public areas. Each room features a bathrobe, refrigerator, and TV. Guests enjoy private check-in and check-out, a lounge, 24-hour front desk, and room service. Located 9 km from Expo 2017 Astana, near Nursultan Nazarbayev International Airport, and close to Astana Arena and Saryarka Velodrome.
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كيف يقيّم الضيوف الفندق، جانبًا بجانب.
The hotel is excellent, the room is clean, and the staff are friendly and courteous; I’ll definitely return.
Irina·منذ أسبوعين
The only good thing was the location. Other aspects were lacking.
Lilia·منذ 3 أسابيع
It was convenient to wait for the arrival. Everything felt uncomfortable… At check‑in they demanded pre‑payment, even though the second guest was arriving after a 15‑hour flight at 2 am, while the first guest was an 89‑year‑old man!
Мария·منذ 3 أسابيع
Convenient for a night‑time flight. I had to wait for the front desk, they didn’t honor my request to check in between 8 and 9 am, and instead offered a more expensive room; the room was poorly cleaned, with trash under the bed.
Viktor·منذ 4 أسابيع
The airport location is handy for a quick layover, and they provide basic cosmetics and a toothbrush. No one answered my check‑in questions, and there was no way to contact staff (we got there at 2 am). We had to wander door‑to‑door, calling around for someone to hand us keys—one lady was asleep and didn’t hear us. The carpet was filthy, there were no night lamps, and the harsh halogen ceiling light made it impossible to go to the bathroom without waking the other person in the room.
Katarzyna·منذ 4 أسابيع