★★★·Loreto·7.1
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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Casa La Castañeda in Loreto offers family rooms with private bathrooms, air‑conditioning, kitchenettes, and patios overlooking lush gardens. Guests enjoy a sun terrace, garden seating, picnic spots, and free WiFi. Located just 2 km from Zaragoza Beach and the international airport, the property provides private check‑in/out, shared kitchen, and free parking. Friendly service and convenient location make it ideal for travelers.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
I paid for a reservation, but when I arrived a grumpy old man mocked that the app had an error, the place was full, and no one could refund me; filing a complaint with Profeco will be perfect against thieves and abusive operators.
Jasmin·منذ أسبوع
The booking wasn’t active; I followed the advice and reached out to the owner, who confirmed there was no reservation under my name and no rooms available. We tried to get in, but the place never opened until the owner finally answered, so I’m requesting a refund.
Maria·منذ أسبوعين
I didn’t manage to book through Booking, the owner claimed she wasn’t registered with them, said she had no reservation under my name, and that there were no rooms available, telling me to contact Booking for a refund.
Maria·منذ أسبوعين
Booking didn’t solve anything, I arrived for my reservation and the front‑desk lady was rude. Her service was terrible and she kicked us out. Booking still charged me, even though I wasn’t checked in, so I won’t use Booking again and I won’t stay at that hotel.
Raul·منذ أسبوعين
The owner was rude and showed no empathy or customer service. We arrived with a confirmed booking from three weeks earlier, but she told us the place was full and had nothing. I came with my family—two kids and a teen—and she didn’t even offer an apology; I had to resolve everything through the platform.
Josue·منذ 3 أشهر