Motel 6-Gallup, NM

Everything else was fine, but a restroom door hinge was faulty and I couldn't turn on the lights next to the bed, so I had to move just to plug in.

Eball77·منذ أسبوعين

“Although the beds were comfortable, the space was not clean.”

The beds were very comfortable, yet the bathroom and floors were only wiped down and not very clean.

Mary·منذ أسبوعين

“Budget friendly motel”

It was quiet, close to restaurants and gas stations, and although it’s old, it’s very budget friendly.

Regina·منذ 3 أسابيع

“We were not allowed to stay even on the second floor (we had confirmed first floor handicap) we had.”

They had no room or any of the requests we had confirmed and paid for; the desk clerk was rude, refused a refund after 4 pm, called the cops on us, and had us removed from the property—no refund, no room. I misplaced my complaint in the wrong box, but it still upsets me how we were treated; we were on our 50th anniversary, had spent two weeks out west, and planned another week, yet after this incident we headed home the next day. My husband, a retired minister, tried to speak to the clerk, but she wouldn’t even look at him. I wasn’t the most polite after being told there was no room and no refund; the clerk clearly needs customer‑service training, and this ruined our trip. We ended up at a Comfort Inn down the street and got a great room with respect.

Bruce·منذ 3 أسابيع

The location off the interstate made it easy to get back on the road, but the room was dirty, the floor wasn’t clean, the shower stall had soap scum, the bed was uneven, there was trash under the bed, and the maid wasn’t nice.

Rice·منذ 3 أسابيع