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The bed was the most comfortable I have ever slept on.
Luciaمنذ 4 أسابيع
لحظة من فضلك…
★★★★·Lucca·8.4
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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The Best Western Grand Hotel Guinigi offers air-conditioned rooms with Mediaset Premium channels and free Wi-Fi. Located 2 km from Lucca's city centre, it features a wellness centre with gym and relaxation area, restaurant serving Tuscan and international cuisine, and a bar open until midnight. A breakfast buffet and bike rentals are also available on site.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The bed was the most comfortable I have ever slept on.
Lucia·منذ 4 أسابيع
The staff were courteous and helpful, the location was perfect for our layover, and the place was very quiet; we even got an upgrade to a suite on the 5th floor!
Ester·منذ شهر
The room was clean and comfortable, breakfast was okay, and dinner at the restaurant was very good, but the room stayed too warm; turning the thermostat didn’t lower the temperature, whereas the hallway was noticeably cooler.
Jill·منذ شهر
Breakfast was good, but the waiters clearing plates while you’re still seated isn’t standard for breakfast; I understand keeping the table tidy, but breakfast is a relaxed time—plates, cutlery, and glasses can be taken when you stand up for a second round at the buffet, not while you’re still sitting.
Giovanni·منذ شهر
The building sits surrounded by greenery and stays clean, but for a 4‑star hotel I expected a higher level of hospitality and service. The staff were neither welcoming nor friendly; at times it felt like they were doing us a favor. The bathroom in the room was quite old and didn’t match the standards of a hotel of this class. Overall the experience was disappointing and fell short of a 4‑star rating.
Roberto·منذ شهر