“Unterm Strich hatten wir eine gute, erholsame Zeit im Hotel Schloss Waldeck, doch müssen leider feststellen, dass wir vo”
The surroundings, the location, the nature around the hotel, the proximity to the Edertalsperre and the hiking areas. Most of the staff were very friendly. The food that was still available at the time we wanted to have breakfast was tasty. There were enough clean towels and bathrobes. One of the receptionists was unfriendly upon our arrival. She didn’t look me in the eye while we spoke and seemed uninterested in questions. The restaurant staff was very friendly but sometimes forgetful (a dish we ordered was not served and the requested doneness of the steak was ignored). The waiter apologized and gave us a dessert as compensation. The next evening we were completely ignored as guests and although the cellarman at the bar said he would take our order right away, he didn’t come and I had to go back to the bar myself to order. When the drinks were brought, the attendant apologized and gave us nuts. The breakfast buffet ran until 11 am, but by 10 am some items were already out of stock and could not be replenished (upon inquiry). One morning we were greeted by a very unmotivated service staff member, which made us feel unwelcome. In the hotel room it was dusty, the bathroom floor was not thoroughly cleaned, some toiletries were only empty containers, the toilet flush was broken. The shower in the reception area of the wave zone smelled extremely bad, so it was unusable.
Alisa·منذ شهر