The location, quality and service were great, but the daily housekeeping in the room was missing; I had to ask for it because they did not carry it out.
Marcosمنذ أسبوعين
★★★★★·Providencia·8.2
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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The InterContinental Santiago by IHG, located in Las Condes, offers upscale accommodations in a luxury building with 1 heated pool, a modern gym, and 2 restaurants. Classy rooms feature plasma TVs, minibars, and wooden work desks, with bright city views and comfortable seating areas. The hotel serves a daily buffet breakfast and offers Mediterranean and Italian cuisine, as well as a bar and 2 coffee shops.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The location, quality and service were great, but the daily housekeeping in the room was missing; I had to ask for it because they did not carry it out.
Marcos·منذ أسبوعين
The place is in a good spot, but the basic facilities are not well signposted – elevators, for example – and the pool is poorly positioned or used because there are no changing rooms, and there are no slippers in the room.
Jo·منذ 3 أسابيع
It was terrible for its category level.
Caterine·منذ 3 أسابيع
The rooms were modern, clean and had all the amenities, yet the front desk staff, management and reservation team refused to help me shorten my stay, blamed the agent and simply walked away. This was a hard situation for me, as one of the U.S. skiers affected by the fire in Nevados Chillan – we lost everything, but they were VERY inflexible. The customer experience was very poor.
Alain·منذ 4 أسابيع
Nothing was wrong – everything was perfect.
Tony·منذ 4 أسابيع