“Very disappointing stay. The room provided was not the room I booked, and I am still waiting for my refund. Strong cigar”
I didn’t like much about the property, but the location was convenient. I paid for a room that wasn’t provided and I’m still waiting for a MYR 60.35 refund. I booked and paid in full for two rooms through a Standard Triple Room (RM65.12) with one large double bed and one single bed, and a Deluxe Double Room (RM60.35) with one large double bed. When I arrived, the hotel could not supply the rooms I had booked. I was told only rooms with two single beds were available. The receptionist also told me to request a refund for the Deluxe Double Room, but I still haven’t received the RM60.35. I hope the hotel investigates this and returns the money for the room not provided. The corridor near reception also has a strong, unpleasant cigarette smell.
Elfachristaمنذ شهرين