Hyatt Place Sanya City Center

They charged double the price after we checked out and never refunded us – it feels like a scam.

Vitaly·منذ شهر

“Номер великолепен. Сервис выше всяких похвал!”

The price‑to‑quality ratio is unbeatable—no Hyatt in Russia can match this value. No service complaints.

Антонина·منذ شهرين

“location good room comfy and clean but staff not attentive”

location. right in the middle of city centre. On quiet area. House keeping tip top, very fast response. View is stunning. The staff. Reception to security. Not friendly. The way they communicate with customers, a bit impatient & dismissive. Simply lack of customer service. You ask a question, they answer for sure, but the body language is simply denying. I have never have this kind of experience with receptionist from International Hotel Chain. Just weird

Piet·منذ 10 أشهر

“Great place Nice location and friendly staff”

The staff were great and the room was clean. The food leaned a bit too Chinese, but it was still good.

John·منذ سنة

“Overall, excellent. Will stay again.”

Everyone on staff spoke English perfectly, making communication easier than at other Sanya hotels. The breakfasts were spot‑on and the room was super comfy. I just wish they stopped having a swimming class every hour, as it was difficult for people to see their kids bumping into the class.

Uranbayar·منذ سنة