MainStay Suites Addison-Dallas

I was shocked by the roaches and the clerk's attitude—nothing else stood out.

Mckinney·منذ أسبوع

“It was ok”

The staff were friendly and the bed was comfortable, but roaches and a smelly elevator ruined the stay.

Kiara·منذ 4 أسابيع

“No recomendable”

The bed was comfortable, but breakfast was supposedly included and never arrived; even when I arrived early it was missing and the staff’s response was the same every day. They never refilled the breakfast, had no Spanish‑speaking person, and rarely had anyone at reception. The pool was always dirty and the elevator was always broken. I got stuck in the hotel bathroom for an hour because the lock was faulty; José could open it from the inside. I asked for new towels but never received them, and there was no toilet paper. I stayed 12 days and there were no trash bags, no clean sheets, and the place was just terrible. It might be okay for a quick getaway, but I absolutely don’t recommend it; there were a lot of cockroaches, one on my bed at night, and more in the cups.

Josefa·منذ شهرين

“Buena”

The room was comfortable, but they never changed the bedding.

Yeni·منذ شهرين

“nao venha para cá;”

I didn’t like anything about this place; it was probably the dirtiest I’ve ever stayed at. Trash was scattered in the parking lot and entrance, the furniture was old and torn, the elevator had a hole in the floor, the room was dirty with food crumbs on the chair, and there was no Wi‑Fi.

Andre·منذ 3 أشهر