Townhouse Sitabuldi Railway Station

The location was the only positive aspect; the hotel lacked a kitchen, had cleaning issues, mosquitoes, and no room‑service staff.

Gagandeep·منذ 9 أشهر

The location and ambience were good, but I still haven’t received the invoice.

Patil·منذ 11 شهرًا

“Stay so bad that we spent only 15 minutes inside the property. Don't book.”

The only saving grace was the location as it was right next to a mall in Sitabuldi. Horrible experience, issues: 1. Filthy, stained linens with pubic hair. 2. The property name doesn’t match what’s advertised. They don’t even mention they are an OYO property - we only found out when staff told us to “escalate it with OYO customer care.” 3. The listed phone number doesn’t work. 4. After “cleaning,” the staff dumped all the dust and trash outside our door. 5. Corridors are piled with dirty linens. 6. The phone/intercom in the room to reach reception did not work 7. Tables still dirty from the previous guest. 8. Replacement linens also had pubic hair. 9. Bathroom floor completely wet, as if someone showered right before we entered. 10. Entire room reeking of cheap air-freshener trying to mask the actual stench. 11. We escalated issues to the reception and ask to clean, but after the issues did not go away, we decided to check out. Worst of all - we were asked to contact Oyo customer care for refund, who refused a full refund as we escalated to them (not considering our escalation to reception) after 2 hours of checking in

Guneet·منذ 11 شهرًا

The property doesn’t exist at all.

Partha·منذ سنة

The reception area and location were fine, but the bathroom was dirty, there were no plates, spoons or bowls, and the lift was out of order.

Jay·منذ سنة