Hotel Utsab Himalaya

“I was a bit disappointed with our first night, but the staff were very helpful.”

The bed and breakfast option was solid, but the breakfast service ended at 9 am.

Emmy·منذ سنة

The rooms were very clean, yet the staff weren’t that welcoming.

Bhuwan·منذ سنة

“A little disappointing”

The manager and staff were friendly, but the swimming pool was green, and the reception said there was no hot water; it actually took 5 to 10 minutes for hot water to come through.

Geoff·منذ سنتين

“Good for a short stay. Overpriced than what is being offered.”

1. Breakfast was good with several choices. 2. The location was peaceful with no traffic nuisance. 3. The staff were polite and went the extra mile to help guests. 4. Wi‑Fi was very fast. 5. Rooms with balcony views are recommended for their fantastic view. 1. The property is far from the main road; you have to walk 500‑600 m to reach transport, markets, etc. 2. The TV was not working before check‑in; we had to ask to make it operational. The hotel should have a checklist to ensure all facilities work before guests arrive. 3. The electric kettle’s short cord couldn’t reach the wall socket, so we had to keep it on the ground to connect, which was highly frustrating. 4. There is no spa in the hotel, although the hotel claims one; they only offer a tie‑up with a spa that picks up and drops guests, which is very disappointing. 5. There is a swimming pool on the other side of the hotel that appears to belong to another property; the hotel did not inform us it was theirs. 6. There is no elevator, making it hard for guests on higher floors. 7. The room’s appearance is very old, especially the floor tiles. 8. There are no magnetic card swipe locks on the room door; it still uses the old key system. 9. No list of the hotel’s contact numbers is in the room; you have to guess and dial.

Sandeep·منذ سنتين