Kelleys Island Venture Resort

“While the staff was very helpful and accommodating, the property and rooms are not being maintained, need rennovations.”

I liked the spot and the room was roomy, but the AC leaked, the second‑floor floor had mold, the pool was dirty, the room code didn’t work, and the whole room was dim.

Davis·منذ شهرين

“I am requesting a refund or that’s my last night there.”

The location was unbeatable, yet the room was filthy—there were urine stains on the pull‑out couch mattress and the mattress pad was never cleaned. The bathroom floor was rusted around the tub and overall dirty. We checked in at 4 pm, giving plenty of time to clean, but nothing was done. The air conditioner was noisy because its motor bearings were bad and needed replacement. We rented a golf cart that was also dirty and spent about 20 minutes cleaning it. The front desk staff was the housekeeper, who barely spoke English. I paid over $425 for a place that felt like a two‑star motel, and the room internet didn’t work. I’d add photos, but I don’t want to ruin anyone’s breakfast.

Patrick·منذ شهرين

The location was great, but the property upkeep was poor and there was no staff at check‑in or check‑out.

Michael·منذ شهرين

Good location and parking available, but the pool was disgusting and needed cleaning. They ran out of coffee with no solution, the grounds were dirty, and the rooms were just okay.

Jessica·منذ شهرين

The location was fine, but the air conditioner didn’t work in our room and the bed was very hard and uncomfortable.

Morefield·منذ شهرين