The staff behaved poorly and we had water problems.
Barmanمنذ 4 أشهر
لحظة من فضلك…
★★★·Dārjiling·6.6
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أو اكتبها ببساطة — «حوالي يوم 20، ثلاث ليالٍ»
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The Muscatel Fairmount hotel in Darjeeling offers family rooms with air-conditioning, private bathrooms, and modern amenities like TVs and work desks, situated 100 meters from Mall Road. The family-friendly restaurant serves Indian cuisine with vegetarian options, offering buffet and à la carte breakfasts. The hotel features a sun terrace, free WiFi, and convenient services like private check-in and a 24-hour front desk.
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كيف يقيّم النزلاء الفندق، جانبًا بجانب.
The staff behaved poorly and we had water problems.
Barman·منذ 4 أشهر
Awesome
Ashok·منذ سنة
Helpful staff, very close to centre, fair sized rooms and bathrooms. Overall, very happy with our stay. We stayed in 2 different rooms and both had broken things in and the hot water didn't work at all times
Sophia·منذ سنة
I tried to extend my stay and was told only a deluxe room was left, so I refused; they then said I could have one but would have to switch rooms, which I did. The new room cost more than the original yet was noticeably lower in quality, with hair from a previous guest on the sheets and pillowcases, and the Wi‑Fi wouldn’t connect even after they changed the linens. I was moved again, and the next two rooms each had their own issues, eventually forcing me back to the first room after a two‑hour ordeal with no apology offered.
Nagako·منذ سنة
The Wi‑Fi didn’t work for a while, the most useful power outlet was broken, there were plenty of hangers but nowhere to hang them, the bathroom lacked a chair to sit on, the provided tea bags were unwrapped and soggy, and there was no spoon.
Nagako·منذ سنة