Laurel Lakefront Hotel

“Overall, just a nice stay for 1 night. Hopefully they can upgade the room.”

With the price, the breakfast buffet was really perfect, and 24‑hour food room service was available. The air‑conditioner and TV were perfect 👍. The bathroom was dirty, poorly maintained, with a broken bathtub, and the hot shower didn’t work properly. Food from outside could not be eaten in the room.

Mohd·منذ شهرين

“Nothing exceptional good”

Nothing stood out as good, and nothing stood out as bad.

Munni·منذ شهرين

“Good but not great 👍”

I liked the location and the room – they were really good. I didn't like the service: the toilet hand spray was broken and they never fixed it, even though they had plenty of chances. The tap in the bathtub didn't work, only the hand shower did. The bed had a hard mattress, the duvet cover was wrong, and the AC was dusty and not clean, which gave me an allergic reaction. The morning breakfast was good, and the staff behaved well.

Tahmina·منذ 3 أشهر

Complimentary breakfast, access any time, and the staff were generally okay. The room service was poor – even after ordering, there was a long delay before it arrived. The washroom design was inconvenient, with no partition at the entrance so water spilled into the room. The mPOS machine at the reservation desk was often out of service and needs fixing.

Shuvo·منذ 3 أشهر

“fair within the budget but not satisfactory with services”

Breakfast was fair and the location is good. The room was dirty, light was weak, hygiene was lacking, and the support staff didn’t follow through on commitments.

Sadikur·منذ 3 أشهر