The Angler Hotel

Ben was very helpful throughout my stay.

Margaret·منذ شهر

“The photos do not convey the current condition of the property.”

Avoid this place. When I arrived Monday afternoon around 1 pm the property was shut. A single staff member who spoke very little English forced me to use a loudspeaker on the phone to communicate. I was told the guest house would stay closed and the bar/kitchen wouldn’t serve food or drink. When I asked to see the room, the staff member went looking for keys, and I could see from the dim bar/lounge that people were living on the ground floor and it hadn’t been open as a bar or restaurant for a while. I decided not to stay and was told over the phone that my payment would be kept and that any refund would be challenged. While I was in the carpark trying to find another place, a staff member tried to hand me her phone to speak to the “mystery manager”. I said I’d be staying elsewhere, and I was offered the room for £50.00, which I declined. After leaving, I was told the manager had offered to open the bar and kitchen, which I again declined due to the state downstairs. I received 2–3 more calls from the manager trying to get me back. It seems the property is under new management that either doesn’t know how to run a guest house or is hiding something more sinister while still using the previous landlord’s goodwill and hard work.

Dan·منذ شهر

“Hotel is expensive in compare with service we received”

The building is old and feels like a museum. Service was poor – there were no bathroom shampoos and sheets weren’t changed every morning.

Sam·منذ شهر

The bar and dining spots were nice, but the hotel advertised itself as wheelchair‑friendly and yet I couldn’t reach or stay in the upper‑floor room, so I left early. The staff denied me a refund and I’m still in dispute with management.

Kate·منذ شهرين

“An acceptable stay but the lack of hair dryer was not positive”

The location was great and the bed was comfortable, but the listing promised a hair dryer in the room and none was provided; after asking at reception I had to buy one myself.

Joanne·منذ شهرين