Holiday Inn Katra Vaishno Devi by IHG

It sits right at the Katra Railhead, but the room was small.

Bhagwan·منذ أسبوعين

“Worst stay. Not worth it”

The location was great, close to the railway station, but that’s the only redeeming point; the service was full of inconsistencies, the carpet in the room was stained, and the restaurant, room service, and reception were all slow; we paid a lot for a comfortable stay that turned out to be a waste of money; other guests made a lot of noise late at night and the reception didn’t intervene; at departure the front desk offered a complimentary cab but it was already given to other guests, then said no cabs were available, and no recovery was offered; the food was mediocre and took a long time to arrive – definitely won’t return.

Prerna·منذ أسبوعين

“Worst stay”

Only the location mattered; the staff couldn’t help at all, the service was awful, and it felt more like a three‑star hotel than a five‑star experience – not worth the money.

Prerna·منذ أسبوعين

“Overall very good stay.”

The staff were excellent, and the hotel sits just a few yards from Katra railway station. The breakfast spread was very good, though a bit overpriced. Nothing else stood out.

Suresh·منذ شهر

The ambience was nice.

Nidhi·منذ شهر