bristol palace

“Incubo !!!!!!”

The staff was unprofessional and poorly prepared, especially when it came to giving us the basic information needed to enter the property, like the access codes. They also lacked air conditioning, which is a serious issue during the hotter periods. Because of all this, I think the platform should seriously consider removing this property from its listings.

Jad·منذ شهر

They never sent me the entry code even after an hour and a half, and I had already booked another hotel room; in the end they refused to give me a refund.

Vanessa·منذ شهرين

“Pessimo”

At reception the employee didn’t even know we had arrived and couldn’t find our booking despite the booking confirmation and messages with the host. The room was shabby, the door didn’t close properly and left a gap, so we moved the bed in front of the door to keep it from opening. There was no air conditioning, only a small desk fan. The toilet flush had to be operated manually by removing the panel, otherwise the water would run endlessly. The stairs to the upper floor had a dangerous handrail.

Landi·منذ شهرين

The air conditioning didn’t work.

Hussnain·منذ شهرين

“piacevole”

We didn’t have breakfast, but the property was centrally located in the town and on the road to the next destination. I would just add a bathroom door.

Carlo·منذ 3 أشهر