Ramada Plaza by Wyndham Rize

“Really enjoyable stay in Rize”

The rooms are great, the facilities are great, the staff are great, the location is decent. The steak restaurant is closed.

Chatheesha·منذ أسبوعين

“Buona e confortevole struttura”

The room was comfortable, with a good bed, desk, kettle, water available, minibar with soft drinks, TV, Wi‑Fi works well, wardrobe, safe, floor‑to‑ceiling shower, and hygiene products. My room had a beautiful sea view. Breakfast was served on the 15th floor, buffet starting at 7 am with a good selection of savory and sweet items, well presented. I dined at the restaurant (during this period only the 2nd‑floor restaurant is open, offering local specialties and international dishes; despite few vegetarian options, I managed to enjoy two dinners). Alcohol is served. The reception staff speak English and are very helpful. The hotel does not offer an airport transfer service; they arrange a taxi, but even if the driver has a POS for credit cards it may not work, so you either bring cash or arrange a transfer yourself.

Sonia·منذ 3 أسابيع

The rooms were clean and spacious, the breakfast was nice. The location requires a car, although shops and restaurants are nearby.

Ali·منذ 4 أسابيع

The location is good, the rooms are clean. Overall, the experience was acceptable, but there were several issues that affected the stay, especially for a five‑star hotel: some basic daily-use items such as towels, toothbrushes, toothpaste, and others were missing; the reception was not up to the expected level, and we did not feel welcomed or cared for upon arrival; regarding the car service, we were not treated as a five‑star guest – the car was not received or offered a valet service, and I was asked to park it myself on the ground floor; almost all hotel facilities were closed because there were not enough guests, which should have been clarified at booking or upon arrival; also, the locations and directions of the facilities were not adequately explained, and there was no genuine effort to guide us, making the use of the hotel’s amenities unclear and limited. In short, the experience was acceptable, but given the hotel’s level and the expectations for a five‑star property, I expected a much higher standard of service, attention to detail, and guest experience, so unfortunately I do not think I would repeat the stay.

Meshari·منذ شهر

“Nice and clean”

I liked the place, but there were no shops nearby and a lot of construction work was happening around the hotel.

Ana·منذ شهر