Hotel CASA EL Calvario

“It was decent. We had booked for 15 and it was what was available”

The location was decent, but the road noise in room 1 was a real nuisance. The beds and pillows were comfortable and there was plenty of hot water, though the website’s descriptions were vague. We ended up paying per person instead of the listed room rates. Breakfast was fine but arrived later than we’d requested, and there was only one staff member on duty. The towels were old but usable, and the rooftop offered excellent views. The street outside the front door was noisy with a group of party‑goers drinking, and overall the place felt a bit shabby.

Kellie·منذ 5 أشهر

“Muy mala experiencia”

With my wife, we had a very bad experience at the hotel. The staff were rude and abusive.

Pedro·منذ 5 أشهر

“FALSO”

The photos on the listing were misleading: they showed queen and double beds, but we were handed a cramped bunk room without a private bathroom. The listing also claimed parking was included, yet we were told it was an extra charge upon arrival, which was very disappointing.

Soto·منذ 5 أشهر

“Pésima experiencia… realmente es un CALVARIO”

Nada me gustó. La atención al cliente es pésima. Cuando llegamos, nos hicieron esperar en la acera con las maletas, mientras revisaban la reserva… ni siquiera nos dejaron pasar, literalmente nos cerraron la puerta en la cara. Tuvimos que tocar timbre nuevamente y pedir que por favor nos dejaran esperar adentro, mientras revisaban los datos de la reserva…quien nos atendió fue el personal de limpieza, e indicó que no teníamos reserva a nuestro nombre, pese que se había realizado con más de 3 meses de antelación y en la aplicación de Booking y correo electrónico se encontraban los datos de reserva. Situación por la cual solicitamos nos atendiera el encargado… quien ni siquiera nos atendió, pese a que le llamamos y pedimos el favor que se apersonara para revisar datos de reserva o para que al menos nos brindara alguna habitación disponible… sin embargo no nos dio respuesta, tuvimos que buscar otro lugar. Ni siquiera tienen una recepción y las fotografías que aparecen en la publicidad no son apegadas a la realidad. Pésimo servicio, no recomiendo este lugar

Kirsten·منذ 6 أشهر

The location was good, but the service was lacking.

Luna·منذ 6 أشهر