Treebo Sunshine Beach Resort

“Average room.”

The cleaning and room were fine. Breakfast and room service left something to be desired.

Dwivedi·منذ أسبوعين

“Guest handling and communication from some staff members need major improvement.”

The room was comfortable after the issue was fixed, and one receptionist during check-in handled us politely and listened to our concerns properly. Location is also convenient. I visited this hotel again after 2 years while coming from Mauritius for holiday, but this time the experience was disappointing. On arrival, the security staff was sitting and chatting. I had to open the gate myself and enter with my car. There was no greeting or proper welcome for guests. I was asked to change my parking spot multiple times after an 8-hour journey, which was frustrating. Later I noticed the security person appeared to be under the influence of alcohol. The next morning, the washroom was blocked. When I informed the receptionist on day duty, the response was not professional and there was no urgency to solve the issue. I had to repeatedly follow up, and finally used the common washroom before going out. The issue was eventually fixed after I handed over the room key, but overall guest handling and communication from some staff members need major improvement. Staff should speak politely and handle guest complaints in a respectful and professional manner

Devendra·منذ 4 أشهر

The hotel sits right in the middle of Baga Beach. The rooms could use a cleanliness boost, and the plumbing needs fixing because the taps weren’t working properly, leaving us without water for a few hours until someone repaired it.

Uma·منذ 5 أشهر

“Nanan”

The location is good. The staff’s behavior was lacking.

Dindayal·منذ 8 أشهر

“Good”

I had a good experience overall, but that's about all I can say. There weren't any notable issues or complaints, just a fairly standard and uneventful stay.

Ashish·منذ 8 أشهر