The hotel’s location was good and the breakfast was basic but acceptable, but the check‑in process was difficult and disappointing. The room type I had booked was unavailable, and the staff suggested the issue might be with the system. Even though the hotel had an indoor children’s play area, we were denied access and told it only operates on certain days, which was especially disappointing when traveling with kids. Another major concern was the central air‑conditioning being switched to heating mode; despite the pleasant and relatively cool weather outside, the room was uncomfortably warm, making it hard to stay indoors without proper cooling. Overall, the good location was outweighed by the room allocation issue, restricted access to children’s facilities, and lack of proper air‑conditioning, which significantly affected our stay.
Mdمنذ أسبوع