The location and the pond behind the building surpassed my expectations. The terrace outside with music and lights was gorgeous; I just wish I’d arrived earlier in the season when it was open. We visited at peak foliage, so I expected heaters to be on, which was disappointing. Breakfast was plenty and tasty. The restaurant looked beautiful but was closed for dinner on Wednesday, another let‑down during peak season. The front desk staff were friendly and professional, and she gave us a good recommendation for a dinner spot. The room (#11) we got was not very nice. It looked like it had been assembled at the last minute. The decor was shabby, there was an old carpet and a nightstand that had seen better days. The beds lacked proper frames and we slipped off one side while sleeping. When we left, we saw a room with two twins (#9) that was decent, with proper nightstands, bed lights, headboards, matching covers, etc. We booked a twin‑bed room because it was available, not a special request. Seeing the room made us very disappointed, and we didn’t feel happy paying the regular price for a room that was put together like that. It was clear it used to have a king bed. Either we should pay less or be told the twin room was unavailable, or it should be properly furnished, lit, and carpeted.
Kelley·منذ 4 أسابيع