Hotel O Mantari Guesthouse

“Hotel Penipuan”

The service was terrible and they demanded extra cash outside the app. They also refused to refund the cancellation fee.

Adriansyah·منذ 6 أشهر

When we arrived, the staff and owner claimed there were no bookings, even though I had the confirmation, so we never entered the property and had to find another place to stay.

Farhana·منذ 10 أشهر

“Masih tentang pembohongan oyo”

They refunded the amount that Oyo paid to Mantari Guesthouse, but because they couldn't accept Oyo’s offered rate they demanded a much higher additional payment, effectively letting Oyo take illicit money from this scam. Oyo’s agreement with its partners is unclear; you can book and pay through Oyo, yet the reservation may be rejected, unacknowledged, or require a second rent payment—an awful experience, especially for a large family. In the end we had to play their game and never actually stayed at Mantari Guesthouse, only using the restroom.

Agust·منذ سنة

The bathroom was filthy and the floor was never swept.

Annisa·منذ سنة

“Nothing”

I had booked this hotel and wanted to pay in person; I called the listed number to inform them of an early arrival, but the line was inactive. I ended up arriving late at night, only to find my room had been given to another guest.

Charla·منذ سنة