“Beau mais pas fiable”
The place sits beside the Chutes Park, with pretty lodges. We booked two nights and the hotel confirmed a late arrival. When we got there at 23:00 the hotel was closed, no one answered the phone or WhatsApp, neither the hotel nor Booking. We had to find another open hotel, pay a taxi to get there, basically a midnight expedition in Iguaçu. We had also asked the hotel for a taxi from the airport and a transfer to the Argentine falls, but we’re still waiting for a reply. The first night was refunded by not charging us for a dinner on the second night and a few drinks, nothing else. Booking responded seven days later, still no improvement; I’m still waiting for compensation.
Eric·منذ 3 أسابيع