“Serious Safety and Noise Issues. No In Room Phone.”
The staff, the room, and the location were fine, but a violent disturbance in the neighboring room kept going until 4:30 am with loud, intoxicated fighting and many people coming in and out; because my room had no phone, I felt unsafe trying to reach management, which required leaving my room and walking past the hostile situation and guests to use a hallway phone—a serious safety issue that needs urgent action.
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